TERMS AND CONDITIONS
DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED
Connecting Quality Products with Global Markets.
1. Introduction
Welcome to DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED.
These Terms and Conditions govern the use of our company website, business enquiries, commercial quotations and general international trading services.
By accessing our website or engaging in commercial transactions with our company, you acknowledge these Terms and Conditions, to the extent applicable.
Individual export-import transactions shall additionally be governed by mutually agreed commercial contracts, Sales and Purchase Agreements (SPA), Proforma Invoices and other relevant transaction documents.
Where a separately signed agreement conflicts with these general terms, the signed agreement shall prevail for that transaction.
2. Company Business Activities
DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED operates as a multi-product international trading company, facilitating export, import, sourcing and supply-chain coordination.
Our product portfolio may include:
Basmati and Non-Basmati Rice.
Pulses, Lentils and Legumes.
Spices and Seasonings.
Agricultural Fertilizers.
Metals and Industrial Raw Materials.
Industrial Sulphur and Chemicals.
Other Agricultural and General Commodities.
Product availability, specifications and supply arrangements are subject to confirmation.
3. Product Information & Specifications
All product descriptions, photographs, specifications and technical information published on our website are provided for general commercial reference.
Actual product characteristics may vary according to manufacturer, origin, variety, grade, processing method and buyer requirements.
Final product specifications shall be established through the approved commercial quotation, product specification sheet or mutually signed purchase agreement.
Buyers are responsible for reviewing and approving the agreed specifications before confirming an order.
4. Quotations & Pricing
All quotations issued by our company are subject to:
Product availability.
Confirmation of quantity and specifications.
Agreed delivery terms.
Destination and shipment requirements.
Currency and payment arrangements.
Quotation validity period.
Applicable taxes, duties and other charges.
Unless expressly stated otherwise, website information does not constitute a binding commercial offer.
Prices may be revised before final order acceptance due to changes in supplier pricing, freight rates, exchange rates or other commercial factors.
Once a binding contract is established, any changes shall be governed by that contract.
5. Order Confirmation
An order shall be considered commercially accepted only after confirmation by our authorised representative through an agreed written document.
Depending on the transaction, required documentation may include:
Purchase Order (PO).
Proforma Invoice (PI).
Sales and Purchase Agreement (SPA).
Agreed Product Specifications.
Payment Instrument or Banking Confirmation.
Other Applicable Trade Documents.
Verbal discussions or preliminary enquiries do not independently constitute confirmed orders.
6. Payment Terms
Accepted payment methods are determined by mutual commercial agreement and may include:
Irrevocable Letter of Credit (LC) at Sight.
Telegraphic Transfer (T/T).
Advance Payment.
Other mutually agreed banking arrangements.
All payment instruments must comply with the agreed transaction requirements and be acceptable to the relevant banks.
For documentary-credit transactions, the applicable LC rules, including UCP 600 where incorporated, shall govern the credit.
Bank charges, amendment fees, confirmation charges and other applicable transaction costs shall be allocated according to the agreed contract.
We reserve the right to undertake appropriate buyer, supplier, banking and transaction verification before proceeding with an order.
7. Quality Assurance
Confidence Begins Before the Container Closes.
DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED is committed to maintaining quality standards according to mutually agreed buyer requirements.
Depending on the product and transaction, quality verification arrangements may include:
Product grade and specification checks.
Physical condition verification.
Quantity and weight checks.
Packaging and labelling review.
Manufacturer quality documentation.
Laboratory testing where required.
Pre-shipment inspection.
Inspection procedures and acceptance criteria must be agreed before shipment.
8. SGS Third-Party Inspection
Independent SGS pre-shipment inspection can be arranged upon buyer request, subject to service availability and mutually agreed inspection requirements.
SGS inspection may include product quality, quantity, packaging, sampling, laboratory testing or container-loading supervision, depending on the selected service.
Applicable inspection fees shall be communicated transparently in the commercial quotation or purchase agreement.
Where SGS or another independent inspection agency is appointed, its findings and reports remain independently determined by that agency.
An inspection report does not replace the buyer's responsibility to establish clear contractual specifications or comply with applicable import regulations.
Our company does not claim SGS accreditation, certification, partnership or endorsement merely by arranging its inspection services.
9. Packaging & Private Labelling
We may coordinate customised packaging and private-label solutions according to product availability and buyer requirements.
Packaging specifications, including bag type, net weight, printing, artwork, branding and shipping marks, must be confirmed before production or dispatch.
Buyers supplying trademarks, labels or artwork must ensure that they possess the necessary rights and that the materials comply with applicable destination-market requirements.
Any additional packaging, design or printing charges shall be agreed before order confirmation.
10. Shipment & Delivery
International shipments may be arranged under mutually agreed Incoterms, including:
EXW – Ex Works.
FOB – Free on Board.
CFR – Cost and Freight.
CIF – Cost, Insurance and Freight.
Other suitable delivery terms.
The agreed Incoterms rule, named place or port, and applicable edition (such as Incoterms® 2020) must be specified in the sales contract.
Delivery schedules are based on the confirmed commercial arrangements and may depend on production, payment, documentation, customs processing, vessel schedules and other logistics factors.
Transfer of risk, delivery responsibilities and allocation of transportation costs shall follow the agreed contract and applicable delivery term. Transfer of ownership shall be governed separately by the contract and applicable law.
11. Export & Import Documentation
We coordinate applicable commercial and shipping documentation according to the product and transaction.
Documents may include:
Commercial Invoice.
Packing List.
Bill of Lading.
Certificate of Origin.
Certificate of Analysis.
Phytosanitary Certificate.
Mill Test Certificate.
Inspection Certificate.
Other Applicable Export Documents.
Documentation requirements shall be mutually agreed before shipment.
The buyer is responsible for communicating destination-specific import requirements, permits and documentation needs in a timely manner, unless otherwise agreed.
Both parties remain responsible for their respective obligations under applicable laws and regulations.
12. Customs Duties, Taxes & Regulations
Customs duties, import taxes, destination clearance charges and other statutory expenses shall be allocated according to the agreed delivery terms, commercial contract and applicable laws.
Buyers must verify import eligibility, product restrictions and necessary regulatory approvals in their destination countries.
We reserve the right to decline transactions that may violate applicable international trade laws, export controls, sanctions or other regulatory requirements.
13. Claims, Shortages & Product Disputes
Any claim relating to product quality, quantity, shortages, packaging damage or shipment discrepancies must be submitted in writing within the period specified in the applicable commercial agreement.
Claims should include relevant supporting documentation, such as:
Contract or Invoice Reference.
Bill of Lading Details.
Inspection Reports.
Photographs or Supporting Evidence.
Independent Survey Report, Where Applicable.
Claims shall be reviewed according to the agreed contractual specifications, inspection provisions and applicable laws.
Any replacement, refund, price adjustment or other remedy shall be determined by the relevant agreement and applicable legal requirements.
14. Order Cancellation
Cancellation requests must be communicated in writing.
Once an order is commercially confirmed, cancellation or amendment is subject to mutual agreement and the conditions stated in the transaction documents.
Where applicable and legally recoverable, the cancelling party may be responsible for documented costs already committed under the contract.
15. Force Majeure
Neither party shall be liable for a failure or delay in performing contractual obligations to the extent excused by an applicable force majeure provision or governing law.
Potential circumstances may include natural disasters, war, government restrictions, major transport disruptions and other qualifying events beyond reasonable control.
The affected party must provide appropriate notification and take reasonable steps to minimise disruption, in accordance with the signed agreement.
Payment obligations already due and other surviving contractual rights shall be treated according to the applicable contract and law.
16. Website Content & Intellectual Property
Unless otherwise indicated, company branding, logos, website text, product presentations and original marketing materials belong to DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED or their respective rights holders.
No party may reproduce, distribute or commercially exploit protected materials without the relevant permission.
Third-party trademarks and inspection-agency names remain the property of their respective owners.
17. Website Information Disclaimer
We aim to provide accurate and useful information on our website.
However, product descriptions, images, indicative specifications and general commercial information may change without prior notice.
Website information must not be treated as a substitute for a confirmed commercial quotation, manufacturer documentation or signed transaction agreement.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
18. Confidentiality
Business proposals, commercial quotations, supplier information, negotiated prices and transaction-related documentation shared confidentially must be handled responsibly.
Where required, the parties may enter into a separate Non-Disclosure Agreement (NDA).
Confidentiality obligations shall be governed by the relevant agreement and applicable law.
19. Dispute Resolution & Governing Law
The parties shall first attempt to resolve commercial disputes through good-faith discussions.
Unless otherwise agreed in a binding contract, these general Terms and Conditions shall be governed by the applicable laws of India, subject to mandatory legal requirements.
The dispute-resolution mechanism, jurisdiction or arbitration arrangements for each commercial transaction should be expressly stated in the relevant Sales and Purchase Agreement.
20. Amendments to Terms
DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED may update its website Terms and Conditions from time to time.
Updated terms shall become effective upon publication or on the effective date specified in the revised document.
Any amendments to an existing binding commercial contract shall require the parties' agreement in accordance with that contract.
21. Contact Information
For business enquiries, commercial quotations, product specifications, inspection arrangements or clarification of these Terms and Conditions, please contact:
DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED
International Export & Import Division
Country: India
Email: [Official Company Email Address]
Phone: [Official Contact Number]
Registered Office: [Registered Company Address]
Website: [Official Website URL]
OUR BUSINESS COMMITMENT
We believe successful international trade is built on quality, transparency, reliability and long-term business relationships.
QUALITY PRODUCTS. TRANSPARENT TRADE. GLOBAL TRUST.
Confidence Begins Before the Container Closes.
© 2026 DHAMARAI INTERNATIONAL EXPORT & IMPORT PRIVATE LIMITED. All Rights Reserved.